Name: Heridity oval ring
Brand: Elyment Fashion
Price: 651.0 INR
Availability: InStock

Shipping, Returns & Exchange

📦 Unboxing Requirement

To ensure transparency and smooth resolutions, please record an complete unboxing video while opening your courier pouch and package. This is mandatory for missing item claims.

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✅ Quality Check

Every item is carefully inspected before packing to ensure it reaches you in perfect condition.

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🔄 Exchange Policy (unboxing video required)

We understand that issues can arise occasionally. Our exchange process covers:

• Wrong size or product received

• Damaged item and shipping box

• Missing items

📝 How to Request an Exchange:

• Send unboxing video, clear photos, and your order ID within 24 hours of delivery via:

• WhatsApp: https://wa.link/tnsj4b

• Email: care@elymentfa.com

• Items must be unused, in original packaging, with all tags, coupons, and box included

Important:

• Exchanges are not accepted after 24 hours of delivery

• If 3 pickup attempts fail due to improper packaging, wrong product, the request will be canceled

• Pickup is only available from the original delivery address (contact us for changes)

• Details will be shared on WhatsApp chat with the return tracking

🔁 Exchange Options:

• Exchange with another item (subject to availability)

• Receive store credit for future purchases

Note:

Exchanges are not available for items from clearance sales, flash deals, festive offers, or discounted collections.

⚠️Chargeable Exchanges:

Exchanging for personal reasons (e.g., color/variant change), a two way shipping fees will apply (₹220–₹255, location-based). The exchange order will be processed after we receive the original item.

⏱ Processing Time: 12–15 working days (may vary during holidays/festive seasons)

❌ No additional discounts apply to exchanged items

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💸 Refund Policy

If you cancel a prepaid order before shipping, a 10% deduction applies. Refund will be issued as:

• Store credit ( No deduction)

• Refund to original payment method (after deduction)

🔙 Return-Based Refund Options:

If your reason does not fall under eligible exchange cases:

1. To bank account : with a 16% deduction + ₹245 Rs for return shipping.

2. Via Store Credit/Coupon: ₹230 return shipping fee will be deducted, usable on our website, Fully transferable

3. Product will be picked up and balance amount will be credited after receiving the return.

Note:

• Refunds are processed after the item is received and inspected

• Keep the shipping box intact; we unbox all returns on camera for full transparency

✅ Full Refunds (No Deductions) Only If:

1. Prepaid order is lost in transit, marked “lost” by courier

2. Prepaid order is undelivered within 24 working days due to non-serviceable area or natural calamity (as per courier tracking)

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🧡 A Friendly Reminder

Please be patient during exchanges or returns, especially during festivals or stock delays. We clearly list color, material, and sizing info on every product page—please review before ordering.

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📬 Contact Us

• WhatsApp Support: https://wa.link/tnsj4b

• Email: care@elymentfa.com