Charges: Customer pays zero shipping charges when the cart value is over ₹ 589, below that amount customer needs to pay ₹99 only, for prepaid and COD orders as delivery charge
Full refunds: In only the following two conditions, without any exceptions:
1. A prepaid order is lost in the transit and the same is marked as "lost" by the shipping company in tracking status of the order.
2. A prepaid order is not delivered within 18 working days of ordering due to non serviceable pincode or a natural calamity and the same is updated by the shipping company in the tracking status of the order.
Delivery timeline: We try to deliver our products as soon as possible how ever in adverse cases we do have a timeline that is 6 to 12 working days minimum to deliver the order at your door and if a prepaid order is not deliver with in 18 working days then we will issue a full refund in next 3 to 5 working days.